
Service & Support

Superconducting magnet systems maintain their superconducting state through cooling with cryogens or cryocooler-based refrigeration systems.
We provide comprehensive maintenance and support services to ensure the reliable and long-term operation of these systems. In addition to repair services, we offer periodic cryogen replenishment support as well as preventive maintenance for cryocoolers and compressors, which are essential for stable system performance.
Cooling and Auxiliary Systems
• Cryogen replenishment services
*Cryogens must be procured by the customer.*
• Cryocooler maintenance services, including scheduled preventive maintenance based on operating hours
• Compressor maintenance services, including scheduled preventive maintenance based on operating hours
Installation and Relocation Services
• New system installation and commissioning
• Relocation and reinstallation support for existing systems
Superconducting Magnet Overhaul Services
• Complete overhaul of superconducting magnet systems
• Repair services for superconducting magnets and related equipment
*Important Notice
Please note that service support, spare parts, and replacement components may not be available for products that have been in operation for an extended period of time after delivery. We appreciate your understanding.
If you experience any issues not covered in this section, please feel free to contact us for further assistance.