Superconducting Engineering Solutions from Design and Manufacturing to Technical Support
Service & Support
To help ensure the stable and long-term operation of our superconducting wires, superconducting magnet systems, and related products, we provide a comprehensive range of support services, including maintenance, relocation and installation, and spare parts supply.
• Preventive maintenance and periodic inspections
• Repair and troubleshooting services
• Relocation, reinstallation, and commissioning support
• Consumable parts
• Spare and replacement parts
• Auxiliary equipment and accessories
Frequently asked questions and recommended solutions for common operational issues are provided in our Troubleshooting Q&A section. We recommend reviewing this information first when a problem occurs.
＊Please note that service support, spare parts, and replacement components may not be available for products that have been in operation for an extended period of time after delivery.
We appreciate your understanding and encourage you to contact us for product-specific support information.